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Terms & Conditions

Acceptance of the Terms

By using The Clubhouse Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Eligibility Requirements

To use our services, you must:

  1. Be at least 18 years old (or the age specified in your jurisdiction).
  2. Not be excluded from gaming under any law or regulation.
  3. Provide accurate information about yourself when registering an account.
  4. Agree to comply with these Terms and Conditions.

Geographic Restrictions

The Clubhouse Casino is available worldwide, except for jurisdictions where we are prohibited by law. Some areas may have specific restrictions; it's your responsibility to familiarize yourself with local laws.

Account Registration Rules

  1. Each user can only register one account.
  2. You must provide a valid email address and password when registering an account.
  3. Your account information must be accurate, up-to-date, and comply with these Terms and Conditions.

One-Account-Per-User Policy

We reserve the right to suspend or close multiple accounts associated with the same user.

Identity Verification and KYC

  1. We may request verification of your identity at any time.
  2. You must provide documentation as required by law to prove your age, address, and identity.
  3. Failure to comply with this requirement may result in account suspension or closure.

Account Accuracy Obligations

You are responsible for ensuring the accuracy and currency of information associated with your account.

Account Security Responsibilities

  1. Keep your login credentials confidential.
  2. Protect your password by using complex combinations and unique passwords across all platforms.
  3. Report any unauthorized access to our support team immediately.

Login Credentials and Password Protection

We advise users not to share their login details or store them insecurely (e.g., in an unencrypted note).

Restricted Behaviour and Prohibited Activities

You are prohibited from engaging in the following activities:

  1. Collusion with other players.
  2. Cheating or using unauthorized software.
  3. Manipulating the game outcome through external means.

Bonus and Promotion Rules

  1. Bonuses are subject to specific terms, including wagering requirements and expiration dates.
  2. We reserve the right to modify or cancel bonuses at any time without notice.
  3. You may only claim one welcome package per individual account.

Wagering and Gameplay Conditions

  1. Wagers must be made in a fair manner, adhering to these Terms and Conditions.
  2. Any suspicious wagering activity will be reviewed and investigated.

Bonus Abuse Prevention

We reserve the right to suspend or close accounts engaging in bonus abuse tactics, such as:

  1. Using multiple accounts for the same user.
  2. Participating in free spins without depositing real funds.

Deposits and Withdrawals (If Applicable)

  1. We accept various payment methods; refer to our FAQ for details on available options.
  2. Verification of your account may be required before withdrawals are processed.
  3. All transactions are subject to these Terms and Conditions and applicable laws.

Verification Before Withdrawals

We reserve the right to request documentation or verify the source of funds used in deposits/withdrawals.

Processing and Review Procedures

  1. We aim to process withdrawal requests within 24-72 hours, pending verification.
  2. Delays may occur due to circumstances beyond our control (e.g., technical issues).

Responsible Gambling Expectations

  1. Play responsibly; do not exceed your budget or spend more than you can afford.
  2. Self-exclusion is available upon request for a minimum period of 6 months.

Self-Exclusion and Account Restrictions

  1. We may restrict access to certain features or games during self-exclusion periods.
  2. Failure to comply with these Terms and Conditions, including repeated account closures, may lead to permanent exclusion from gaming.

Game Fairness and RNG Systems

We use secure Random Number Generators (RNGs) to ensure fairness in all our games. This system is audited regularly by third-party experts to maintain integrity.

Technical Interruptions or Voided Gameplay

In the event of a technical issue, we reserve the right to void any gameplay occurring during that period.

Suspension or Closure of Accounts

We may suspend or close your account due to:

  1. Failure to comply with these Terms and Conditions.
  2. Repeated attempts to access restricted areas or engage in prohibited activities.
  3. Evidence of collusion or cheating.

Intellectual Property and Platform Ownership

All content, trademarks, copyrights, and intellectual property rights associated with The Clubhouse Casino remain the exclusive property of our company.

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